Quickly freeze your card then make a complaint. You can freeze your card on your Finz app by clicking the card icon at the bottom of your screen then swiping up the recent transactions. Click on the manage card button then click on freeze card.

Yes, your card is contactless. We offer digital and physical cards. If unsure, look out for the contactless symbol on the front of your Card.

You can use your Finz contactless card at thousands of places in the UK. Finz card is powered by Mastercard. So anywhere Mastercard is accepted, Finz card is also accepted.

Finz cards are accepted at thousands of locations — whether online or in high street stores, in major supermarkets, or in coffee shops — and the number continues to grow.